Client Services Agreement

Checking the agreement box when you book means you have read this and agree to it. Your booking confirmation email links back to this page, so you always have your own copy.

Who I am, and what I do.

I am an educational consultant, not an attorney, and nothing I do or say is legal advice. If your situation needs a lawyer, I will tell you so. My work: reviewing your child’s records, preparing you for school meetings, and coaching you on your rights and options under special education law. I work for you, not the school or the district, and you stay the decision maker for your child.

No guaranteed outcomes.

Decisions about your child’s services are made by the IEP team and the district. I will prepare you well for those decisions; I cannot promise a result, and I will not pretend to.

Your child’s information.

Everything you share with me is handled the way the privacy policy says: used only for the work you hired me for, never sold, never shared for marketing. The one exception is the ordinary legal one: if the law requires disclosure, or someone is in danger, I may have to act on that.

Payment and refunds.

You pay by card when you book, at the price listed for each service. The cancellations and refunds policy is part of this agreement.

Questions, or something not right? Email jamie@luminateconsultingaz.com. I answer within one business day.